About Tamu

Tamu is an AI-powered cooking companion that transforms photos of ingredients or dishes into personalized, step-by-step recipes with chat feature enabled.

If you experience any issues or have questions, we're here to help.

📩 Contact Support

If you need assistance, please contact us through one of the following:

In-app: Go to settings tab then scroll down and click on inquiry, click on the plus button to create a new inquiry, enter the title and description, then click on send.

Email: [email protected]

Support Form: Submit a Support Request

We typically respond within 24–48 hours.

❓ Frequently Asked Questions

1. The app is not recognizing my ingredients correctly.

Please ensure:

• The image is clear and well-lit
• Ingredients are fully visible
• There is minimal background clutter

If the issue continues, send us the image via the support form.

2. The AI-generated recipe seems incorrect.

AI-generated recipes may occasionally vary. Please report incorrect results using the support form so we can improve the system.

3. The app crashes or freezes.

Try the following:

• Restart the app
• Update to the latest version
• Restart your device

If the problem persists, contact support with:

• Your device model
• iOS version
• App version